Right of withdrawal
Revocation
Cancellation policy
1. right of revocation
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is
(1) in the case of a purchase contract for a single item: 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the item;
(2) in the case of a contract for the sale of several goods ordered by the consumer as part of a single order and delivered separately: 14 days from the day on which you or a third party other than the carrier and indicated by you has taken or has taken possession of the last goods.
2 Exercise of the right of withdrawal
In order to exercise your right of withdrawal, you must contact us at/via
TechniBike GmbH
Julius-Saxler-Strasse 3
54550 Daun/Vulkaneifel
Tel.: 06592 / 712-8228
or
e-mail: widerruf@technibike.de
by means of a clear declaration (e.g. a letter sent by post or email) of your decision to revoke this contract.
You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.
Download Sample English
In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
4. consequences of the revocation
a) Standard mail order products (all products of the TechnBike shop, except TechniBike pedelecs)
If you revoke this contract, we shall reimburse you all payments we have received from you (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to make a repayment until we have received the item(s) back or until you have provided proof that you have returned the item(s), whichever is the earlier.
You must return or hand over the product(s) (in the case of product sets: all components of the product set) immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract to the following address:
TechniBike GmbH
Nordstr. 4
39418 Staßfurt.
The deadline is met if you send the goods before the expiry of the period of fourteen days. The return shipment is free of charge for you.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
b) Forwarding goods / collection of TechniBike pedelecs
If you withdraw from this contract, we must reimburse you for all payments we have received from you (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We will collect the goods. The collection and return of the forwarded goods are free of charge for you.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, properties and functioning of the goods.